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TSCO - L2 Consultant

LOCATIONS:
BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.

Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.
Position Overview

Individual will be responsible for monitoring, maintaining and providing resolution for TSCO. He/She will ensure that BMC TSCO and its functionalities are correctly monitored, maintained, and accessible to end-users
Key Accountabilities/Duties
  • Installing and configuring additional TSCO components or agents
  • Maintain/configure integration with other BMC products such as TSOM, Discovery, CMDB and other industry solutions such as AWS, Azure, vCloud etc
  • Develop/schedule performance, capacity, exceptions reports across critical distributed environments
  • Ensure requirements for reliability and availability are met in capacity sizing and planning
  • Monitor key business projects for associated capacity and performance drivers to anticipate and plan appropriate infrastructure

Requirements:
  • Candidate must possess Engineering Degree.
  • Experience level 3+ years with TSCO/BPA/BCO
  • Should have worked in Applications Managed Services environment
  • Strong and demonstrable experience in administration of Linux/Windows/Unix; Linux experience is must
  • Experience using SQL-based query languages
  • Strong knowledge and experience in Perl or any other scripting language
  • Capacity management experience in a large distributed computing environment
  • Experience in a hybrid cloud computing environment that includes AWS, Azure, vCloud
  • Working/Proven knowledge of virtualization technologies
  • Good knowledge of networking and database concepts
  • Excellent in application and OS troubleshooting
  •  Application and system performance tuning experience
  • Well organized with a positive attitude, and ability to work and communicate with Customers, Vendors, and other internal groups as required.
  • Should be customer facing.
  • Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
  • Effective communication skills (verbal and written).
  • Willing to work in shifts, weekend and on-call support will be required.

*LI-PM1

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.  

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