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Senior Project Manager

LOCATIONS:
BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

Key Success Criteria
  • Prescriptive, consultative approach - understands and can articulate how the BMC solutions align to the customer's needs - leads teams that inspire trust and confidence 
  • Cultivates satisfied repeat customers and generates positive feedback 
  • Conducts internal and customer project start up meetings, reviewing SOW and project plan for cross team expectation setting for common understanding of project deliverables - documenting the customer’s conditions of satisfaction on every project
  • Manages project risks, issues, action items and decisions - creates, updates, communicates and orchestrates actions effectively for project success (e.g. proactively mitigates risks before issues impact the project) 
  • Generates comprehensive project reporting and conducts periodic status meetings on all projects
  • Reviews BMC periodic KPI reporting and ensures accuracy of data 
  • Escalates appropriately for issues impacting project delivery or customer satisfaction, following process and policy 
  • Builds and maintains strong relationships with key stakeholders and fully leverages BMC resources on engagements 
  • Contributes to and leverages existing practice content and standards - providing mentoring, leading peer group engagements and teams to share information, improve skills and develop useful process, content and tools 
  • Evidence of successful communication – oral and written – listens, communicates effectively, influencing and negotiating
  • Proven team leadership - direct and indirect - over large scale technical engagements (3+ team members, over $500K USD, over 6 months duration, more than 1 product suite) 
  • Proven team building and motivation 
  • Proven problem solving in complex technical environments
Qualifications/Certifications: 
  • PMP, PRINCE 2 Practitioner or other formal training in Project Mgmt methodology required 
  • ITIL V3 Foundation required 
  • Proven track record of leading large scale integrated software solutions addressing people, process and technology change in complex customer environments 
  • Proven understanding of different software development methodologies (Waterfall, Agile, etc.) 
  • Able to demonstrate experience in IT Service Management and Cloud Computing Domains

Critical Experiences:
  • At least 4 years’ experience at the Senior Project Manager level (involving the following experiences) 
  • Direct experience managing all phases of software Implementation project lifecycle 
  • Exposure to managing multiple simultaneous projects and cross team dependencies 
  • Managed enterprise level projects for large, complex customers 
  • Managed projects over 6 months in duration 
  • Managed diverse project teams of over 3 team members in more than 1 location and area of expertise 
  • Managed projects of over $500,000 USD services budget 
  • Managed projects delivering multiple integrated solution sets 
  • Experience managing recovery projects (in flight projects in trouble - taking over from another project team) and turning them around to a successful conclusion 
  • Experience communicating at customer's Corporate level 
  • International experience preferred 
*LI-JC1
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.
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