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Consultant - Argentina

LOCATIONS:
The BMC Consultant contributes to technical delivery engagements by implementing the BMC solutions using supplied Solution Documentation, Product Documentation, and tools.  A Consultant conducts appropriate testing, corrects issues encountered utilizing the BMC eco-system (BMC Support, Communities, Services), and documents the results in accordance with agreed procedures. A Consultant assists the Customer in a professional manner following agreed procedures.  If necessary, a Consultant assists Customer in creating solution / project change requests.

A Consultant contributes to the development of installation procedures and standards within BMC.  

Key Responsibilities: 

  • Ability to strategically solve Customer problems by using various communications, testing, and critical thinking techniques.
  • Owns all assigned areas of the Build phase.
  • Provides leadership, education, and mentoring throughout the validation phase.
  • Successfully moves the Customer into the delivery phase.
  • Successfully completes the transition of the project to closure.

Qualifications / Certifications: 
  • Bachelor's Degree or equivalent (preferred)
  • ITIL v3 Foundation Certification
  • BMC-certified Professional certification
  • BMC Excellence badge

Experience
  • 5(+) relevant years technical IT experience that includes:
    • 3(+) relevant years BMC product line experience or in a competitor product.
    • 3(+) years working in Services projects (preferably Customer facing in a professional consultancy capacity).
  • Proven ability to meet assigned timelines with high quality, complete deliverables in unsupervised, sometimes remote, situations.
  • Proven ability to work within high-pressure teams physically and virtually.
  • Willing shares ideas and knowledge with other colleagues promoting good practice.

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.
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Buenos Aires
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